FREQUENTLY ASKED QUESTIONS

  • How do I book a site survey?

    Contact us or visit us at The Roundabout, Meadowfield, Stokesley TS9 5HJ to see our wide variety of Hot Tubs, Garden Buildings, Trex Decking & more and book your free of charge non obligation site survey. To get the most out of your site survey, we always recommend to have a shortlist of 1-3 Spas you are interested in.

  • What access is needed?

    Every home is different, which is why we still perform a free of charge, no obligation site survey for every potential customer! If there is little or no access at all we can discuss using lifting equipment, but with our expertise and experience, we will always find a way!

  • What base is needed?

    A Hot Tub should sit on a level and firm base. This could be paving slabs, a purpose built concrete base, decking or timber base. If you are unsure if your ground is suitable we can assess this free of charge and make recommendations. If you do require a suitable base, we can provide a quote so the whole installation is kept in-house…. Base to bubbles!

  • What electrical supply will i need?

    Our 1 pump systems can run off a 13 AMP power supply, which is a standard UK household plug socket. Hot Tubs with 2 pumps or more need to be hardwired from your fuse board. Don’t worry – HBS Leisure can arrange for electrical work to be carried out

  • Does a hot tub need to be plumbed in?

    No, a Hot Tub does not need a constant water supply. All you need is access to a garden hose to fill the Hot Tub and top up the water level when necessary.

  • Does HBS Leisure offer finance?

    Yes we offer 0% finance available over 12, 24 or 36 month. Buy now pay later – pay nothing for 12 months. See more information on our finance packages here.

  • How do i apply for finance?

    The application for finance is quick and easy. You are simply emailed a link to an assessment form which can be completed at home. Visit us to find your perfect Hot Tub or Swim Spa. Once you’ve found it, we can set up the finance application.

  • What is included in the purchase of a hot tub?

    Every Hot Tub we sell at HBS Leisure will always come with the following:
    All Seasons Cover
    Durable Two Tier Step
    Chemical Starter Kit
    On-site Chemical Training
    Standard Delivery
    Unrivalled After-sales Service

  • What areas do HBS Leisure cover?

    HBS Leisure cover the below areas:
    North East England
    North Yorkshire
    Yorkshire Dales
    York
    Leeds
    Bradford

  • What base is needed for a garden building?

    A Garden Building should sit on a level and firm base. This could be paving slabs, a purpose built concrete base, decking or timber base. If you are unsure if your ground is suitable we can assess this free of charge and make recommendations. If you do require a suitable base, we can provide a quote so the whole installation is kept in-house.

  • What is included with the purchase of Trex Decking?

    HBS Leisure offers the full supply and installation of your new composite Trex Decking. Our quotes include the wooden sub-frame base, all Trex Decking materials and install from our expert team.

Chat now
1
HBS Leisure Customer Chat - WhatsApp
💬 Need help? Chat with us on WhatsApp

Our team will respond during our normal opening hours - https://www.hbsleisure.co.uk/contact-us.
Skip to content